What’s Up With Process Analysis?

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The other day, a colleague asked me how I felt about writing procedural documents. Basically, in process analysis, you break down the steps of a procedure so someone can understand and, if desired, repeat the steps and get the same results. The process might be complex and fully coherent only to those trained in an area such as car repair or IT—the discourse community as we call it in academia. Or the steps can be formulated for the average person with no prior experience in the particular process or field. For instance, their process could be to assemble a piece of furniture ordered from a catalog. Either way, once the audience is identified, the steps are presented in accessible, logical language.

While this is not an area of writing that people find fascinating to discuss at social gatherings—they are much more interested in hearing me discuss, albeit briefly, my research and writing on medieval Irish literature—I find it a challenge and one that presses me to really consider how clearly I communicate in other areas. If I can guide a stranger so well and thoroughly that they can replicate the wiring and structure of a large machine (mass manufacturing), or build a chair (standard instruction manual), or successfully assist and satisfy an irate stranger (customer service protocol), I have affected many lives in a positive manner. That’s pretty cool, frankly.

To make this accomplishment even more effective (and satisfying), I need to think about all possibilities that may arise once the user is interacting with my text. That is mostly wondering what might or can go wrong even with the directions in place. For instance, not all customers can be calmed by the same responses or promises. The customer service rep might not be able to assess whether or not they are being worked for a deal or freebie, or if someone has had a bad experience before they got to your line and just have hit their limit of patience. What if the tools needed for handling sensitive materials are no longer readily available to the workers at a factory and your text only addresses what they don’t have? (Think the main office cutting corners in purchasing . . . ) Where can these people turn?

A good mystery writer or a type-A personality (like me) can have a field day with this type of writing! Those of us who spend maybe too much time planning for the many curve balls life might throw can have their cake specially baked and plenty of time to eat it too. So, what may not be a big hit for cocktail conversation (teaching at a University always got more admiration for me) is still definitely satisfying.

With this in mind, I am reminded of the time I met Frank McCourt at a tribute to the author Benedict Keiley who had recently passed away. We had a mutual friend, so we were introduced and began to chat (are you finding me more interesting now?). When he found out I was teaching at Pace University there in the city, he pursed his lips, scowled, shook his head, and said “Now that’s a racket. Everyone thinks your great when you tell them you are a professor! Tell them you are a high-school teacher and . . .” He proceeded to make another face of exasperation. He was not tearing me down. He was expressing the general attitude out there. Of course, pretty much no one knows who I am and he, now sadly deceased, will continue to be one of the most well-known Irish authors of the late 20th and early 21st century. He was a high-school teacher and yet, in that unglamorous role, influenced future writers prior to his own fame and fortune.

It remains to be seen if my time in academia has opened any major paths to my many students. I may not become famous and may no longer be able to impress anyone with my job description, but I may just touch and affect many lives in such a way as to improve their worlds in small but meaningful ways. For a writer, it’s all part of the process.

 

 

 

 

 

 

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What Are College Students Used to Reading?

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As I read through another essay in Deep Reading, I was struck by the author’s commentary on her early years of learning. Meredith Ross (“The Unschooled Writer”), struggled with the “flat” or simplistic wording of tests: “I had grown up in a world of context and complexity, and the trivia questions and the flat answers in boxes just weren’t cutting it.” Granted this was referring to a test she took to be able to participate in a television show about “child geniuses,” still, these questions were not much different from many standardized tests. I should know, I used to write items for such tests! We had to avoid religion, emotion, controversial subjects, birthdays, anything too representative of wealth (an inner-city child might be offended if we used the word “yacht” instead of boat), etc. Basically, anything interesting or well-rounded in nature. Apparently students should not be distracted by variety or anything requiring imagination.

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What I am getting at here is her emphasis on “content and complexity.” It seems that fewer and fewer students enter college with an expectation of anything more than flat, generic questions based on hyper-edited-for-easy-content passages and photo-dense pages—this goes for course reading and textbooks–not just tests. They seem to be more shocked by challenge than bored by blandness.

She bucked at the idea of having to be right the first time: “Almost every mistake I made as a child, small or large, was . . . understandable [and] easily correctable . . . rather than an insurmountable failure or something that needed to be addressed seriously.” Trial and error were part of her process. Especially her writing process. So why do so many freshmen sit silently and afraid to risk mistakes these days? I used to have students who would at least try to guess. Even light sarcasm is better than silence in most instances. But silence is more and more common.

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Perhaps inserting a sense of humor into the mix might help: “I don’t know if there’s a better lesson for a writer to learn: do your best, and if it comes out wrong, just laugh and know better next time.” I do try but it seems that they aren’t sure they should laugh either!

Overall, I’d like to see more students these days react like Ross and abhor the tedium, expect the complex and the engaging, and take the risk.

Deep Reading vs. Casual Review

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I’ve been addressing, here, students’ preparedness for their first-year composition course. No longer taking for granted that they have been reading regularly for school or personal interest and that they at least have some experience in questioning–analyzing–their materials, I have actively asked them to question their relationship with the course essays and assignments. Ordinarily, I would get right to work on assigning their writing projects and the planning and brainstorming for their essays, but this cannot be the starting point anymore. I need to find out what they truly understand or find of interest in the text before they can even begin to formulate their own work.

For the most part, very few are aware that they have prior personal experience or knowledge that they could apply to understanding their materials. They see each essay as a separate entity that stands alone from all other assignments in other classes. They often don’t relate the subject matter to experiences and choices from their everyday lives. It’s hard to fathom for me because I’ve always been asked to relate the now to the past and to future possibilities. I assume everyone has done the same.

That does not make for effective teaching. This is not to say that I am leaning in the direction of trigger warnings and the like. I still feel that adults must be able to face multiple and possibly uncomfortable subjects without filters. It’s up to them to decide what they can handle–not up to me to shield them. But, positive or negative, they still need to be clearly engaged.

Very few have been interested in reading with true depth rather than reviewing for class time. Some come to me having struggled with understanding the writers’ overall viewpoint and even the vocabulary level. Personal essays are simply narratives without perspective to some. Overt argument is distilled into basic summary. Class time has become about how to read in general rather than how to write at this level. But, if that is what I have in hand, that is what I work with. And, coming to this with empathy makes me more effective and creates a particular safety zone that I am ok with providing. Some call it remedial work, some call it developmental, some call it refresh and review. Regardless, I call is a necessity for students from community college to private universities these days. I can’t reform K-12 education but I can accept what that produces  and do my best with what I inherit.

Literature and the Writing Process

orwellAs I continue to look through the essays in Deep Reading, it has become more apparent that the choice of using fiction or nonfiction for the classroom is a topic that many professors remain obsessed over and still debate on a regular basis. I’ve often argued this topic with colleagues and find that many composition professors are absolutely against bringing any form of fiction into their classroom. They feel that students need to be exposed to particular formats that they can follow and apply for themselves for their assignments. How could a work of fiction assist them in their own expository writing?

Yes, they should read works of nonfiction for examples of the modes of writing (e.g., argument, definition, process analysis), organization, research, citations/references, etc. But what about students’ interests? What about being engaged creatively? Not that nonfiction is boring, but sitting with an anthology of (sometimes outdated) essays by writers who may be unfamiliar to them is not a promising recipe for enthusiastic class discussion or original essay theses.

There is much to find in many novels that will engage a student and encourage complex analysis of important topics. One of the scholars whose work was most interesting to me is Sheridan Blau of Teachers College. He makes a succinct and logical argument in favor of (some) fiction as a catalyst for writing: “[M]ost serious novels . . . are interlaced throughout with passages that are themselves not narrative, but that are important to the experience of the novel as a structure of meaning and drawn from the discourses of philosophy, theology, ethics, and the various social and natural sciences.” In other words, students can get more than entertainment when they read fiction—if they are guided properly. Why not focus more on the overall topics students would like to investigate and argue rather than obsessing over the genre from which these topics are derived?

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No Effort is Ever a Waste of Time: Even Slow Starts Become Fully Formed Realities if We Let Them.

 

images-14For quite some time I have been working on keeping the Community Story project going. The idea was to offer a single paragraph as a basis for a story and ask others to contribute util the initial prompt had formed into a story that I edited for consistency, etc. I did this in a similar form with my students but had them complete the story in small groups working together in person. I had tried offering it through Facebook and there were some wonderful submissions from friends; but, unfortunately, because the ideas were so diverse in focus, I could not quite combine their work into one story as I had hoped.

I tried resurrecting it in person with my friend and YA author Stacey Wilk, but while we had a blast with our group, we tended to have more beginning writers join us who were not quite yet ready for formal submissions. I do have to emphasize though that offering a single sentence or paragraph for a prompt for a group to work from–in person–is a wonderful practice tool that not only offers a cohesive focus to center on but it also allows each writer to understand how varied the same subject can become in the hands and imagination of each individual.

I refused to give up on it entirely but stopped making it a primary focus for a while, leaving it up in the air to see what might transpire to reinvigorate my interest. The solution presented itself as I visited my husband’s studio during a busy Saturday class session. As our dog, Smokey, proceeded, yet again, to steal a towel from someone to play keep away, our friend Deb suggested that he would make a great subject for a story. Next thing I knew, many voices joined in and ideas for themes and plots were being volleyed around the space, with someone being assigned the job of illustrating the first book. Here I was in a matter of moments, the chief editor, so to speak, of a series of books—not just one story. One manuscript has already been compiled, reviewed by contributors, and returned for changes and additions. The illustrator, Kimberly, has already brought some sketches in. The momentum is building. Now, this is a community story and it formed in a way I had not envisioned: spontaneity.

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Shall I bother pointing out the obvious: You can’t make things work; you can only keep moving forward and sharing ideas until something forms from the chaos or vagueness of an idea.

Keep Reading, Keep Learning, Keep Growing

Some ideas and observations are worth a revisit. This entry was originally posted about 3 years ago and I find that it has relevance still today. I’ve  changed the title and did a bit of editing but the essence remains:

Perfection is an inaccurate term to use for a human being, I believe. There is a positive force to embody in our lives regardless of the term we apply to it. As I continue to savor random moments alone with How Yoga Works by Geshe Michael Roach, I find myself kind of floating emotionally in a soft cocoon. My head hums a bit, my chest alternates between tightness and the most clear and weightless expanse of breath I can ever remember having. Realizations and fear, regrets and hope all ebb and flow. It’s like having a misty aura pulsing around me. Very spiritual. Very new. Very different from the reactions to the texts I usually read and write about.

A current passage that has insinuated itself into my thoughts contains references to the dilemma of pride. Pride is especially troublesome when it has installed itself within a student and the master or teacher must find a way to refocus it. One of the pending titles for my blogging is Teaching People How to Learn. I still may use it later on, but for the moment it serves as a better example of the trajectory of this post rather than a guide for a separate entry. As the narrator tells us, pride must be hit or beaten with a figurative stick until it becomes “a healthy kind of confidence” ( 135). One holds onto pride jealously but confidence is flexible. It can be shaken, it can be restored, and it does not begrudge change.

Confidence is what many of us lack when we endeavor to write. Pride is what stops us from learning. Those of us that have allowed rejection letters or the disinterest of influential people or difficulty with insecure bosses  to define our worth have allowed a perception to dominate our overall sense of ability and worth. That is not to say that there is a ceiling to learning and that writing is a static medium. The negative must be analyzed closely to find the realities within that collapse of hope or momentum.

This leads me back to teaching people how to learn. I have students who go into throws of anxiety and confrontation when they get a C rather than the expected A (Read: grade earned for simply producing the work). I see them as people with potential to evolve if I can assist them in realizing that earlier grades came at earlier periods in their education. Perhaps the standards were lower as well–let’s be frank about that. Many do not know how to evolve from the platform they have rested upon and refuse to find that there is more work ahead. Their pride is blocking the growth of their knowledge base. I am the wall they hit or the stick that beats the barriers down if I can.

What overcomes the obstacles? Reading of course. The text is life. Each text is a portal into a new perspective on life as it was or is if you see it for its potential rather than only its concrete form. How Yoga Works teaches us that things are not “themselves” or, rather, don’t have an unyielding unchangeable identity. Our engagement with the world creates or molds the nature of what we behold and that nature “itself” is not static. Roach offers us an example when the narrator engages her jailor in a discussion about a bamboo pen on his desk. Is it a pen? To him, yes, but is it only a pen? He comes to realize that it is also  a tiny piece of nourishment: “I mean that impression, that sense of division is so strong . . . I simply never realized that I make the pen itself ; my mind takes the pen a pen, just as the cow’s mind draws the same green stick as something good to eat” (118).

Now, I don’t  believe that our perceptions are an illusion or that people do not create texts, art, or even meals in an unconscious state that only others can give concrete form to as they engage with them. We are not passive vessels nor are our accomplishments eradicated by lack of witnesses or missing accolades. What this text brings to me and what I take from my interaction with it is that we can change our perception so that pain and discomfort do not concretely define an experience. If someone is cruel, the unhappiness is real, but the root cause of our pain may be suppressed or veiled by the surface actions. What is truly cruel in the moment?  The actions or the causes of these?

For a non-spiritual on non-philosophical example, think of the “kick the dog” syndrome. Someone is raked across the coals by his unhappy boss who is looking for someone to abuse because his wife made nasty comments that morning. The employee, feeling victimized and powerless, then spits profanity at someone who accidentally bumps his arm causing hot coffee to burn his hand. The person soundly abused for an honest mistake cuts someone off at a turn feeling the need to assert her authority and presence. The person who narrowly misses hitting that car comes home shaking and, as the dog trips him in his glee at finally having someone to play with, kicks the animal for also being in the way.

These examples and questions are not meant to confuse your sense of order or make you doubt your eyes or heart. Doubt is not the goal. Doubt is real at the moment you feel it, but it should not be a  manipulative tool for preventing the emergence of self-assertion and confidence. The key here is that self assertion must be based in awareness and tempered by acceptance of the changeable nature of what Roach calls “universal powers” and of perception.

The text I am reading is life. What you are reading is life. As it should be? As you agree? Does it matter? We are experiencing the opportunity to learn and grow from the nourishment that is found in the narrative.

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